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Reducing wear of undercarriage track propulsion systems used in heavy construction equipment decreases the maintenance costs and increases the equipment's life. Therefore, understanding key factors that affect the wear rate is critical. This study is an attempt to predict undercarriage wear.

This research analyzes a sample of track-type dozers in the eastern half of North Carolina (NC), USA. Sand percentage in the soil, precipitation level, temperature, machine model, machine weight, elevation above sea level and work type code are considered as factors influencing the wear rate. Data are comprised of 353 machines. Machine model and work code data are categorical. Sand percentage, elevation, machine weight, average temperature and average precipitation are continuous. ANOVA is used to test the hypothesis.

The study found that only sand percentage has a significant impact on the wear rate. Consequently, a regression model is developed.

The regression model can be used to predict undercarriage wear and bushing life in soils with different sand percentages. This is demonstrated using a hypothetical scenario for a construction company.

This work is useful in managing maintenance intervals of undercarriage tracks and in bidding construction jobs while predicting machine operating expense for each specific job site soil makeup.

The purpose of this paper is to show that third-party quality audits (TPQAs) facilitate performance improvement and give confidence to organisations concerning the process quality of services and products. However, because of inconsistencies and unethical practices often observed in the industry, organisations question the significance of TPQA. A perception exists that its initial purpose as an impartial tool ensuring quality of deliverables is no longer upheld. Hence, the need to determine and explain the influence of the ISO 19011 standard interpretation on the application of the audit guidelines in performing TPQA, to promote consistency in the audit process.

The study employed document analysis of the ISO 19011 standard, followed by semi-structured interviews with certification managers (CBs) to gain insight related to their interpretation and application of the ISO 19011 guidelines.

The CBs interpret the ISO 19011 guidelines differently; hence, their application of the standard to compile their audit documents differ. Adherence to the principles of auditing particularly, integrity and independence were found as the core of the audit process while their disregard reflects failure of the real intent of auditing. The inconsistencies in the audit procedures and documents developed for auditors are ascribed to some CBs’ personal interpretations.

The study explores how the different interpretations of the ISO 19011 standard prevail and are perceived by the CBs and auditors. The findings aim to support standardisation and reduce the variations across and amongst the different CBs and auditors.